What countries does this apply to?
- England
- Scotland
- Wales
This section includes organisations involved with the consumer and retail sectors, financial and legal services, communications, energy and utility companies, and property and home improvement services.
| Theme | Topic | Right |
|---|---|---|
| consumer, retail and services | accessibility | protection from discrimination |
| communications | freedom of expression, protection from discrimination | |
| complaints | right to a fair hearing | |
| discrimination | protection from discrimination | |
| property law | right to a fair hearing | |
| reasonable adjustments | protection from discrimination | |
| utilities | accessibility | protection from discrimination |
| communications | freedom of expression, protection from discrimination | |
| complaints | right to a fair hearing | |
| discrimination | protection from discrimination | |
| electricity for the home | adequate standard of living | |
| heating for the home | adequate standard of living | |
| reasonable adjustments | protection from discrimination | |
| sanitation for the home | adequate standard of living |
Advice and support
If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service (EASS).
The EASS is an independent advice service, not operated by the Equality and Human Rights Commission.
Phone: 0808 800 0082
Call the EASS on:
0808 800 0082
Page updates
Published:
26 July 2019
Last updated:
26 July 2019