Accessibility statement

This website is run by the Equality and Human Rights Commission. We want as many people as possible to be able to use this website. This means you should be able to:

• change colours, contrast levels and font sizes
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard or speech recognition software, and
• listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text, and
• some older PDF documents may not be fully accessible to screen reader software.

The Equality and Human Rights Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

We (the Equality and Human Rights Commission) are responsible for enforcing the accessibility regulations.

If you are unhappy with how we have responded to you, then you can ask to have your complaint reviewed by the Parliamentary and Health Service Ombudsman (PHSO). The PHSO is independent of us.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The focus styling is not currently consistent across the website. We are working to improve this.

If you need information on this website in a different format you can request this by:

• Emailing the correspondence team
• Calling 0161 829 8100
• Writing to:
  Equality and Human Rights Commission
  Arndale House
  Arndale Centre
  Manchester
  M4 3AQ

We will consider your request and aim to reply within 20 working days.

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact the website team:

• Use our online feedback form 
• Email the correspondence team
• Call 0161 829 8100

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

This statement was prepared on 26 August 2022. It was last reviewed on 17 October 2023.

This website was last tested in October 2023. We tested the most visited pages.