What countries does this apply to?
- England
This guide is to help people working for ombudsman schemes decide when and how to apply human rights to their casework. The content has been adapted from the Human Rights Manual, produced by the Northern Ireland Public Services Ombudsman and Northern Ireland Human Rights Commission.
Taking a human rights based approach
Find out what a human rights based approach is, why it is important in assessing and investigating complaints and access practical tools to help you in your casework.
The legal background (Download PDF)
Understand the system and structure of human rights law, where it comes from, how it operates and what the UKâs obligations are.
Quick reference tool
Check by sector and topic for the human rights that could be relevant to the case you are working on.
Guidance for your casework
Explore the human rights that are most likely to be involved in complaints brought to ombudsman schemes, read the relevant case law, and find out how to approach common issues.
Equality and human rights helpline for advisers
The Commission provides a service for the advice sector, solicitors, trade unions, and ombudsman schemes.Page updates
Published:
11 June 2019
Last updated:
17 June 2021