Jaguar Land Rover Ltd signs a legal agreement with EHRC

Car manufacturer Jaguar Land Rover has signed a legal agreement with the Equality and Human Rights Commission (EHRC) to improve its policies and practices in relation to equality and diversity.

The agreement and action plan comes after Ms Taylor successfully brought claims against Jaguar Land Rover, saying she had suffered abuse and a lack of support, in a tribunal case which saw an English court recognising non-binary or gender fluid identity as being protected under the Equality Act 2010 for the first time. This was because the tribunal recognised Ms Taylor’s non-binary identity as the beginning of a process to transition. As a result, Ms Taylor was protected under Section 7 of the Equality Act.

Under the terms of the agreement, Jaguar Land Rover agreed to develop an action plan to prevent future breaches of equality law. The plan, which includes recommendations made by the Employment Tribunal, commits Jaguar Land Rover to:

• publicising its newly developed diversity and inclusion strategy internally and externally to ensure transparency and accountability
• conducting an annual diversity and inclusion survey for staff and developing an Inclusion Index to track progress in the organisation
• working with employees to improve its diversity data self-identification rates to enable more effective equality monitoring
• working with an external consultant to review current diversity and inclusion practices and identifying any areas which require improvement, including taking steps to mitigate any risks of harassment identified
• requiring staff to complete mandatory e-learning modules on diversity and inclusion and bullying and harassment within three months of joining Jaguar Land Rover; with supplemental training for people managers and senior leaders
• updating its transitioning at work guidance and family policies to ensure they reflect best practice
• updating its bullying and harassment policy and training key employee networks on how to effectively support employees dealing with bullying and harassment issues
• launching inclusion councils at manufacturing sites so employees at these locations are engaged and have ownership of equality and diversity issues.

The EHRC will monitor the action plan to ensure the actions are completed within the agreed timescales. It can also use its legal powers to enforce the plan in the event of non-compliance by Jaguar Land Rover.

Commenting on the agreement, Marcial Boo, Chief Executive of the Equality and Human Rights Commission, said:

"Employers have a duty of care to protect their staff, and everyone has the right to a working environment free from worry or fear of harassment from their colleagues. 

"Trans people face barriers in many aspects of their lives – from bullying at school to poor mental health, discrimination and hate crime. By signing this agreement and implementing our agreed action plan, Jaguar Land Rover has made a significant commitment to prioritise the wellbeing of its staff.

"Every employer, no matter how big or small, is responsible for protecting its workforce. The government has announced a mandatory duty on employers to protect staff from harassment. The Equality and Human Rights Commission will work with all businesses so they do so."

Dave Williams, Jaguar Land Rover’s Executive Director for Human Resources said:

"Jaguar Land Rover does not tolerate discrimination of any kind. We are committed to creating an environment where everyone can flourish, where our employees feel listened to, understood, supported and valued equally.

"Since 2017 we have made good progress on our Diversity and Inclusion initiatives including launching our PRIDE employee network and achieving ongoing annual improvements in our Stonewall Workplace Equality Index rating. Furthermore, we have appointed a Board level sponsor for Diversity and Inclusion and created an Executive Steering Committee to consult on diversity matters, whilst in the last 12 months we have doubled the size of our HR team working in this area.

"We are committed to continuing to work with our leaders, employees and employee-led diversity networks to foster an inclusive and gender-balanced culture that is representative of the society in which we live."

Notes to editors

Ms Taylor had worked at Jaguar Land Rover for almost 20 years as an engineer and had previously presented as male, before coming out as gender fluid or non-binary. She now identifies as a woman.

The now ex-employee suffered harassment and discrimination from her work colleagues once she started wearing mostly women’s clothes. She was subjected to insults from colleagues and abusive jokes and experienced difficulties using toilet facilities or getting managerial support.

Ms Taylor later resigned from her position and took Jaguar Land Rover to a tribunal stating that she had suffered harassment and direct discrimination in the workplace because of gender reassignment and sexual orientation. She also claimed victimisation after the company later failed to permit her to retract her resignation.

The tribunal agreed Jaguar Land Rover had failed to adequately support the employee when she made complaints. It also found Jaguar Land Rover could not demonstrate that staff were trained on or even aware of its Equality Opportunity policy.

A First-tier Employment Tribunal decided the case of Taylor v Jaguar Land Rover. It does not set a legally binding precedent.

The EHRC published technical guidance in 2020 which explains employers’ legal responsibilities and the practical steps they should take to prevent and respond to harassment and victimisation at work.

Updated: 27 June 2023

• Added sentences to explain why the tribunal found Ms Taylor to be protected under Section 7 of the Equality Act 2010